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DEPARTMENT

CARGO TRACKING

INDEXDEPARTMENT Customer Service Department

Customer Service Department

Department Features

We offer a customer-oriented service.
We act as coordinator within internal departments and overseas branch offices to make sure all requirements from customers are well satisfied.

We make sure the internal communication is smooth and efficient in order to reach a high standard and qualified service to our customers.

We are very familiar with any information runs within our departments, so we can always offer a one-stop service along with decent quality and efficiency.

We are the coordinator between customers and our teams. By doing so, we believe it is a perfect way to have an open, honest and WIN-WIN cooperation.

Service Scope
We monitor the status of each inbound and outbound shipment. We offer service including SEA freight, triangle trade, courier shipments, Mini-three links service, custom declaration, trucking arrangement, insurance service, application of certificate of origin and consultation service for import duties related matter.

We track each shipment so that we can make sure the loading, unloading and transit arrangement is on time. If there are irregularities of shipments, we will inform customers timely and assist them to find a suitable solution.

We assist our customer to arrange special shipments, such as Dangerous Goods, Oil Tank, chemical liquid shipments, flat rack and open top shipments as well as the required documentation for these shipments.

We deliver all messages from customers internally so that we can make sure all info are circulated timely and efficiently.

We arrange the routine orders and consignments from our partners worldwide.
Our Vision :
- Cooperate with sales team and fulfill the needs and requirement of our customer in order to contribute to the growth and progress of INFINITY.
- Offer a safe and efficient service to comply with the guidelines of AEO certified company so that we can meet the requirement of our valuable customers.
- We strive to become a better representation for our customers. We assist them by proving a professional and total logistic solutions in order to bring out a higher value for their commercial products.

NMC-Management Department

INFINITY LOGISTICS INTERNATIONAL

Contact us now to get quote for all your global shipping and cargo need.

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Taipei Head Office

(02) 87704988

(02) 87704188

8F.-1, No. 181, Fuxing N. Rd., Songshan Dist., Taipei City 105, Taiwan (R.O.C.)

Taichung Branch Office

04-22596366

04-22591766

12F.-1, No. 201, Sec. 2, Wenxin Rd., Xitun Dist., Taichung City 407, Taiwan (R.O.C.)

Kaohsiung Branch Office

07-3317027

07-3317048

12F., No. 260, Zhongshan 2nd Rd., Qianzhen Dist., Kaohsiung City 806, Taiwan (R.O.C.)

Vietnam Branch Office

028 ?V 39147588 EXT 101

028 ?V 39147599

FL 01, Vietnam Business Center57?V59 Ho Tung Mau St, Ben Nghe Ward, Dist . 1, HCMC

Guangzhou Branch Office

86-20-3839-4585

86-20-3839-5780

ROOM 2705-06, BUILDING B, FENGXING PLAZA, No. 242, TIEN HE ROAD, GUANGZHOU, GUANGDONG, CHINA

BIG Logistics(Shenzhen) co.,ltd

86-755-88279109

86-755-88279105

Room 206B, Building A, No.1079, Nanhai Boulevard, Nanshan District, Shenzhen Guangdong, China

Hong Kong Branch Office

852-23021610

852-21446861

15th Floor, Shun Fung Building, 9-11 Ashley Road, Tsim Sha Tsui, Hong Kong

BIG Logistics(Shanghai) co.,ltd

021-65158088

021-65159099

Unit 02, 20th Floor, No. 198, Jingzhou Road, Yangpu District, Shanghai, China

Ningbo Branch Office

0574-87259588

0574-87259585 / 87259589

ROOM1212,SUITE B,CENTURY PLAZA BUILDING,NO.118 DALIANG STREET,HAISHU DISTRICT,NINGBO,CHINA

Tianjin Branch Office

+86-22-2320 2683

+86-22-2320 1338 , 2320 1883

ROOM 21M,TEDA BUILDING,NO.256 SOUTH JIEFANG ROAD, HEXI DISTRICT,TIANJIN CHINA

Dalian Office

0411-82565189

0411-82631659

RM707,DALIAN INTERNATIONAL HOTEL NO.9 RENMIN ROAD,ZHONGSHAN DISTRICT,DALIAN,CHINA

New York Branch Office

718-995-8988

718-995-8088

ONE CROSS ISLAND PLAZA 133-33 BROOKVILLE BLVD 229A ROSEDALE,NY 11422